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Lara Kirfel and Jonathan Phillips
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Norm violations have been demonstrated to impact a wide range of seemingly non-normative judgments. Among other things, when agents' actions violate prescriptive norms they tend to be seen as having done those actions more freely, as having acted more intentionally, as being more of a cause of subsequent outcomes, and even as being less happy. The explanation of this effect continue to be debated, with some researchers appealing to features of actions that violate norms, and other researcher emphasizing the importance of agents' mental states when acting. Here, we report the results of two large-scale experiments that replicate and extend twelve of the studies that originally demonstrated the pervasive impact of norm violations. In each case, we build on the pre-existing experimental paradigms to additionally manipulate whether the agents knew that they were violating a norm while holding fixed the action done. We find evidence for a pervasive impact of ignorance: the impact of norm violations on non-normative judgments depends largely on the agent knowing that they were violating a norm when acting. Moreover, we find evidence that the reduction in the impact of normality is underpinned by people's counterfactual reasoning: people are less likely to consider an alternative to the agent's action if the agent is ignorant. We situate our findings in the wider debate around the role or normality in people's reasoning.